Product Reviews for Toto MS980CMG#01 Neorest 550 High Performance Dual Flush One-Piece Toilet In Cotton
Company-Good; Product-Good; Price-Good; Delivery: VERY BAD (About the Toto Toilets MS980CMG#01)
Review by Jerry on Saturday, August 31, 2013
BEWARE - Shipping company (AM Delivery) made my purchase the worst experience in on-line shopping. Dealing with the shipper was like dealing with dumb and dumber. Their on-line tracking system didn't tell you anything. It took weeks for the item to travel 900 miles (which promptly left the seller's warehouse after the order was placed). The shipping company had to be hounded to have them provide a delivery date/time... and after arranging a date/ time, they missed the appointment window and offered to make the delivery at 8:30pm on a Saturday night...in a gated community. Trying to schedule the next appointment took another week, and they missed that appointment window as well....Packaging was damaged when item finally arrived - fortunately the item was not damaged.