Need Assistance? 888-850-3999
Need Assistance? 888-850-3999

Privacy & Security

At Home Perfect we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Our postal address is:
25 West 38th Street
New York, NY 10018

We can be reached via e-mail at service@homeperfect.com

Home Perfect is 100% completely PCI compliant which means your credit card data and personal data is well beyond the current industry standards for security.

For each visitor to our web page, our web server automatically recognizes the consumer's domain name, account and e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect, such as name, e-mail address and other contact information, billing information et cetera, is used to improve the content of our web page, used to customize the content and/or layout of our page to suit each individual visitor, used to notify consumers about updates to our website, or used by Home Perfect to contact consumers for marketing purposes.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friends name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the site. Home Perfect stores this information for the sole purpose of sending this one-time e-mail and for tracking the success of our referral program. If your friend does not wish to receive e-mail from us, he/she may contact us via e-mail at service@homeperfect.com, via telephone at (888)850-3999 or via postal mail at 25 West 38th Street, New York, NY, 10018.

If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter. Alternately, you may contact us via e-mail at service@homeperfect.com, via telephone at (888)850-3999 or via postal mail at 25 West 38th Street, New York, NY, 10018.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please write us at either the above e-mail or mailing address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

We do not sell, rent or share your personal information with third parties. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for limited purposes. These purposes include fulfilling customer orders; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; providing a personalized shopping experience; and completing sales transactions and as required by law.

With respect to cookies:

Home Perfect uses both session cookies and persistent cookies. Session cookies permit us to remember information about individual users within a session (e.g., the account you are logged into) and persistent cookies allow us to remember information between sessions (e.g. shopping basket contents). Only session cookies are linked indirectly to account information, billing addresses, credit card numbers, etc. Persistent cookies only link to anonymous info such as shopping basket contents.

Shopping carts are linked to persistent cookies. You will retain the same shopping cart between browser sessions. However, shopping carts are not linked to accounts; if you login, add items to your cart, and then login as the same user from a different machine you will have an empty basket. Scrapbooks, on the other hand, are not maintained directly in cookies. Instead, they are associated with accounts. This way, when you login to your account, you will always see your scrapbook.

With respect to ad servers and third parties:

We do not partner with or have special relationships with any ad server companies, nor do we share any personally identifiable information with any third parties. If our information practices change at some time in the future we will notify you here, by email, or by means of a notice on our home page. If you are concerned about how your information is used, please check our web site periodically.

Upon request we provide site visitors with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us, writing to us at the above address or accessing the “My Account” section of the website.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, and transaction information. Consumers can have this information corrected by sending us e-mail at the above e-mail address, writing to us at the above mailing address, or accessing the “My Account” section of our website.

With respect to security:

Home Perfect uses VeriSign (which has advanced encryption tools) and SSL to protect the security of your credit card information. SSL works by using a private key to encrypt data that's transferred over the SSL connection. When we receive and transfer financial information, we route you to a secure shopping page (the URL address contains an "s" after the "http"). We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. To best ensure the security of your credit card information while using our website, it is important that you sign out of your account and close your browser window after each visit.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. If you feel that this site is not following its stated information policy, you may contact us at the above addresses.

Changes in this Privacy Statement:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.