Product Reviews for Houzer Cristalite N-100XLU ONYX Virtus Series Undermount Large Single Bowl - ONYX
Not good customer service (About the Houzer Schock VIRTUS N-100XLU ONYX)
Review by Rei on Tuesday, August 6, 2013
Products and price are the best, but customer service is not good. I just saw pictures for the product and order it's as white sink, but came out black. I tried to exchange, left several message, never get return. I work full time in pacific time. So it was very difficult to get live assistant during their business hour. If I know it's black sink and did order white one at the beginning, my review was 100 percent perfect. Because I confused the picture, I ended up $180 for the re- stocking fee, return shipment and original shipping cost. Please up date your web-site.