Product Reviews for Cozy WOW403 40,000 BTU Direct Vent Window Or Through The Wall Natural Gas Heater
some good some bad (About the Cozy WOW403)
Review by gregroberts on Tuesday, October 15, 2013
I felt I was getting the runaround because HP listed the product as in stock and ready to ship but it did not ship for two weeks and three weeks went by before it arrived. I have to say that I shopped around and HP had the best price and free shipping. Now if the reason for the good price and free shipping is because they have to organize things to optimize these prices all they would have had to do is say so. Most people I know would wait longer for a good price.
Reputation is a companies most important asset and good communication is vital to a customers satisfaction, you need some work on your communication.